Website Maintenance Service: Updates, Backups and Fixes So Your Site Works Every Day

Deemmi Care is a WordPress care and warranty service for businesses without a tech team. We update core and plugins every month, keep a restorable backup, fix errors and are there to answer when something breaks. From ฿1,500 a month for a standard-size site, no minimum contract.

Miniature team maintaining a website: updates, backup and security shield

Deemmi Care - Deemmi

What is the Deemmi Care website maintenance service?

A website maintenance service means a team that regularly updates, checks, backs up and fixes your website, so it keeps working as it did on handover day, stays protected against known vulnerabilities, and can be restored when something goes wrong.

Deemmi Care has two phases. Clients who build with Deemmi get an initial care period free for 30 days after final handover, then can continue with extended care monthly or yearly. If your site wasn’t built by us, message us and the team will assess it first.

Why a website needs monthly care

A WordPress site isn’t a finished product you can leave alone. New vulnerabilities are disclosed every week, and attackers scan automatically for sites that haven’t updated.

Most vulnerabilities are in plugins

Patchstack's security reports have found year after year that over 90% of reported WordPress vulnerabilities are in plugins and themes. Regular updates close most of that risk.

Sites break when guests are about to book

Problems tend to happen outside office hours: a form stops sending, the booking engine hangs, the home page goes blank. Every hour offline is a customer lost.

Updating yourself, then no way back

Many owners click "update" without a backup. When two plugins conflict, the site breaks and can't be restored. A fresh backup before every update is the heart of good maintenance.

DIY vs one-off fixes vs Deemmi Care

AspectDeemmi CareDo it yourselfOne-off fix
CostDeemmi Care: From ฿1,500/month or ฿15,000/year, based on site sizeDo it yourself: ฿0 but your timeOne-off fix: ฿1,500–2,500 per job
ConsistencyDeemmi Care: Monthly update cycleDo it yourself: Often forgottenOne-off fix: Only after it breaks
BackupDeemmi Care: Monthly, files and databaseDo it yourself: Your jobOne-off fix: Not included
Update breaks the siteDeemmi Care: Backup on hand, fixed within included hoursDo it yourself: You fix itOne-off fix: Pay again
Someone to askDeemmi Care: LINE OA @deemmi, reply within 1–2 business daysDo it yourself: NobodyOne-off fix: Only while hired
Best forDeemmi Care: Sites that sell or take bookings, no tech teamDo it yourself: Teams with a WordPress personOne-off fix: Sites that rarely break

Does your website have any of these problems?

  • Dozens of pending updates you’re afraid to click
  • No idea when the last backup was, or whether it can be restored
  • The contact form or booking system stopped working and nobody noticed
  • The site keeps getting slower and you don’t know why
  • The person who built the site can’t be reached any more
  • Critical vulnerability news, and you don’t know whether you’re affected or what to do
Neglected website overgrown with vines, pending updates and no backup

Deemmi Team

How Deemmi Care works

1. Site check and first backup

We review WordPress, plugin and theme versions, flag abandoned plugins, take a first backup stored off the server, and record the site’s state on day one.

2. Monthly updates and backups

Every month we back up first, then update WordPress core and plugins, test key pages (home, forms, booking), and upload up to 2 articles you provide (up to 500 words each).

3. Report any issue, fixed within included hours

Report via LINE OA @deemmi. The team sends a website help-desk form, assesses it and replies with a fix plan within 1–2 business days. Plans include up to 2 hours of fixes and advice per month; anything bigger is quoted before we start.

Monthly website care process: back up, update, test and fix

Deemmi Care plans and pricing

PlanInitial careMonthly (Flexible)Yearly (Best Value)
PriceInitial care: Free for 30 daysMonthly: From ฿1,500/monthYearly: From ฿15,000/year (฿3,000 less than monthly)
ForInitial care: Automatic for Deemmi-built sites after handoverMonthly: Standard-size WordPress sites (site check first)Yearly: Standard-size WordPress sites (site check first)
Bug fixes, function checks, CMS guidanceInitial care: ✓Monthly: ✓Yearly: ✓
WordPress & plugin updatesInitial care: -Monthly: ✓ MonthlyYearly: ✓ Monthly
Backup (files + database)Initial care: -Monthly: ✓ MonthlyYearly: ✓ Monthly
Article uploadsInitial care: -Monthly: 2 per monthYearly: 2 per month
Fixes and adviceInitial care: Within 30 daysMonthly: 2 hours/monthYearly: 2 hours/month (24 hrs/year)
ContractInitial care: -Monthly: No minimum, cancel any monthYearly: Paid upfront for 12 months

Starting prices apply to standard-size WordPress sites, such as company or small business websites using standard themes and plugins. Larger or more complex sites, such as online stores, hotel booking systems, multilingual sites, sites with many plugins or custom code, are checked first and quoted at their real cost before we start.

Support hours don’t roll over. Work beyond the plan is assessed and quoted before we start.

Add-ons

  • Extra page (same structure and design): Deemmi Care members ฿1,000/page · others ฿1,500/page
  • One-off fix for non-members: from ฿1,500–2,500 for jobs up to 2 hours

What Deemmi Care does not cover

We say this clearly up front so expectations match.

  • Hosting, server, domain and email, including PHP version updates. These belong to the respective provider; we can advise and coordinate.
  • Damage from cyber attacks such as hacking, malware, DDoS and spam. Regular care lowers the risk a lot, but nobody can guarantee a site will never be attacked. Post-attack recovery is quoted case by case.
  • Problems caused by the client or third parties, e.g. editing code, installing conflicting plugins or themes, or updating yourself and breaking the site.
  • New features or design changes: treated as new work with a separate quote.
  • Backups for sites not on extended care: the client is responsible for their own backups.

Deemmi Care - Deemmi

Who Deemmi Care is for

Hotels, resorts, tours and dive shops

A direct-booking site has to work every day, especially in high season. Monthly care and backups keep the booking engine from failing silently.

Service and B2B businesses

Clinics, law firms, contractors, solar installers, factories. Your website is the storefront customers check before they call; if it's down or shows a security warning, they move to a competitor.

Owners without an IT team

If nobody on your team knows WordPress and you don't want to learn, let a team that does this every day handle it.

Deemmi Care keeps hotel and resort booking websites running in every season
Deemmi Care website maintenance for dive shops and tour operators
Deemmi Care website maintenance for factories and SME businesses
Deemmi Care help via LINE with reply in 1-2 days

Deemmi Team

Why let Deemmi look after your site

The team maintaining your site is the same team that has built WordPress websites for businesses for years. We look after clients’ sites the way we look after our own.

We build WordPress sites, so we know where they break

We know which plugins conflict and how to fix them without breaking the rest of the site.

Backup before every change

No update without a way back. If something goes wrong, we restore right away.

Reply within 1–2 business days on LINE

Report issues via LINE OA @deemmi. No email queues.

Clear pricing, quoted before we start

We check your site and confirm the price first. Monthly has no minimum contract; yearly costs less.

Deemmi Clients

Comptroller General's Department logo
Thai tourism authority logo
Depa logo
Thammasart University Logo
chiang mai university logo
Khonkaen university logo
Rise Innovation Logo
KX_KMUTT logo
AiAT Logo
UOB LIVE Hall Logo
Ceva Animal Logo
Dragon Move Logo
One Horizon Group Logo
MVP Consultant Logo
Celebe Thailand Logo
Gobbill Australia Logo
Peppermint Dental Bkk Thailand
Happy Pet Hospital Logo

FAQ

From ฿1,500 per month with no minimum contract, or ฿15,000 per year, for a standard-size WordPress site. Larger or more complex sites, such as online stores, booking systems or multilingual sites, are checked first and quoted before we start. Every plan includes WordPress and plugin updates, monthly backups, bug fixes and up to 2 hours of advice and fixes per month.

Yes. Message us on LINE and the team will assess the site first. If it runs many abandoned plugins or is very old, we may recommend an upgrade before care starts.

For routine care, updates, backups and small fixes, yes. Larger work such as new features or design changes is quoted separately before we start. Hours don’t roll over.

Attack damage is outside the plan, but the team can assess and quote recovery work case by case. Regular care and backups make recovery much faster and cheaper.

No. Hosting, server, domain, email and PHP versions are the hosting provider’s responsibility. We can advise and coordinate with them.

Via LINE OA @deemmi. The team sends a website help-desk form, then replies with a fix plan within 1–2 business days.

The monthly plan has no minimum contract and can be cancelled any month. The yearly plan is paid upfront and runs for 12 months.

Get a free website health check

Send us your website link and we’ll tell you what’s pending, whether you have a backup, and where to start.

Deemmi Group Co., Ltd.

Address: 55/98 Villa 41 Village, Soi Maharaj 41, Maharaj Road, Tambon Krabi Yai, Mueang Krabi, Krabi 81000 Thailand

Send Us a Message

Get Started with Deemmi

Want to grow your online business exponentially? Simply fill out the form below. Our team will contact you within 24 hours.

Basic Information
Business Information (optional)
Services of Interest